Responsible gambling and account controls
Keeping gambling under control
At unibetcasinogb.co.uk, responsible gambling information focuses on the controls available for your account and routes to support. Gambling involves the possibility of losing money and is restricted to adults aged 18 or above. Consider what you can afford to lose before playing. A win does not remove the risk attached to the next game, and continuing to play is not a dependable way to recover a loss.
Limits and activity tools
The Unibet safer gambling area includes deposit limits and loss limits. It also offers a budget calculator, a tracker showing profit and loss, and a reminder for time spent gaming. These tools address different parts of your activity. A money limit concerns spending, while the time reminder helps you keep track of a session.
Use your account's safer gambling controls for changes affecting play. For information about using them, contact the operator's support team. unibetcasinogb.co.uk does not set account limits through email. Sending a message to [email protected] should not be treated as having changed a limit or stopped access to gambling.
Looking at your gambling habits
The player profile assessment consists of nine questions and takes around two minutes. Results are recorded to support player protection. It gives you a way to consider your gambling habits, including whether you have spent more than you could afford to lose. The assessment can be a starting point for seeking help rather than a reason to keep playing when gambling is causing difficulty.
Taking a break or blocking a product
Time out and self-exclusion are available among the account's safer gambling tools. There is also a product-blocking option for restricting one product or several. This can matter if you want a restriction covering casino play, sports betting or another part of your gambling activity.
An activated product block cannot be altered or cancelled during its restriction period. It operates while you are logged into your account. When the period finishes, access to the product returns without an end-of-period notification. A restriction on selected products is different from self-exclusion across the gambling site.
Self-exclusion and eligibility
For a restriction covering the whole gambling site, use the self-exclusion service. Eligibility rules prohibit gambling while self-excluded with Unibet, with another operator or through a multi-operator arrangement such as GamStop. Opening another account is not a way around that condition. The same eligibility requirement applies even if you want to switch from casino games to a different gambling product.
Independent support
Support is available through [GamCare](https://www.gamcare.org.uk/) and [BeGambleAware](https://www.begambleaware.org/). These are routes for help when gambling is becoming difficult to manage. For information about the national self-exclusion scheme, visit [GamStop](https://www.gamstop.co.uk/).
You can seek support without waiting for an account complaint to finish. If the issue concerns an existing restriction or access to your gambling account, raise it with the operator's customer support team. For an error in the information on unibetcasinogb.co.uk, contact [email protected].